Shipping Policy

At Mutu, we offer worldwide shipping and aim to process all orders within 24-48 business hours of receipt. Please note that orders placed on weekends or holidays will be processed on the next business day. Upon completion of your order, you will receive an email confirmation with tracking information. Please note that delivery times may vary depending on your location. For orders within the US, you can expect delivery within 2-6 business days via USPS. For international orders, please allow at least 14-20 days for your package to arrive.

We are not responsible for packages that are marked as delivered by the shipping carrier and show as "delivered" in the tracking information. Please ensure that you have provided the correct shipping address before placing your order. If you do not receive your package and it is marked as delivered, please contact the post office or the carrier for further assistance.

If you have any questions or concerns about your order or shipping, please don't hesitate to contact us at support@mutu.shop. We are always here to help!